The global work has allowed Erin to master the full lifecycle of strategic meetings management including the development and presentation of corporate tenders and bids, hotel sales management, corporate travel and venue operations. Erin’s ongoing relationship building ability has allowed her to become an award winning events professional, qualified to design and oversee customer and supplier relationship management plans for pipeline development and the implementation of best in class strategic sourcing practices.

Erin is motivated by excellence in client experience while focusing on process improvement and business profitability.

Erin is seeking a challenging meetings and events role in either Sydney or Melbourne and is not limited to any particular market or industry but one that provides an autonomous ability to manage towards business success.

Strategic Lead - Meetings & Events
American Express Global Business Travel

Current role includes strategic account management, process design, implementation and meeting policy consultation for strategic accounts, management of the strategic sourcing team, corporate travel liaison, business development, supplier management plus end to end corporate event management.

Strategic Meeting Management (SMM) program growth upwards of 130% YOY
Managed sourcing team performance to increase audit compliance to 98.7% and customer satisfaction results to 99%
Managed sourcing team performance to increase overall SMM program cost savings to 40% above regional average
Increase in process efficiency by 25% via development and implementation of operating procedures

Attained the Global Business Travel Pacesetters Award, which is awarded to the top 4% of performers within the company globally

Contact Erin through Familclub